Information we receive
When you contact Ruscho, we may receive your name, contact details, company or project location, selected service, timing, message, and files you choose to attach.
Privacy
Privacy notice
Plain-language information about how Ruscho handles website and project enquiries.
Effective date: 3 August 2026
How it is used
We use enquiry information to review your request, contact you, prepare or discuss a quotation, coordinate delivery, protect the website, and meet applicable legal obligations.
Files and retention
Uploads are delivered by email with the enquiry and are not retained as public website files. Enquiry records may be kept for as long as reasonably needed for the project, business records, security, or applicable law.
Sharing and security
Information is shared only with people or service providers who need it to handle the enquiry or project, or where disclosure is required by law. Please do not send unnecessary confidential or personal information.
Your choices
You may ask to access, correct, or discuss deletion of personal information by emailing hea@ruscho.com.my. Some records may need to be retained for legal or business reasons.